Conditions of use, notices, and disclaimers

When you use this Web site, which is owned and operated by Brandsconnection.com, you are automatically agreeing that both your access to the site and your use of it are: Subject to the terms and conditions in this legal notice, which may change at any time without notice. Subject to all applicable laws. Undertaken at your own risk. Use You have permission to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to placing an order or shopping with Brandsconnection.com. Unless we give you written permission in advance, any other use of this Web site, its content and its information, including linking or framing to this Web site, are strictly prohibited. This web-site cannot be used for unlawful or commercial use. Errors and inaccuracies Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause. Disclaimer of liability We make no representations or warranties of any kind, whether express or implied, with respect to this Web site, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to it. This limitation of liability applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages. Typographical Errors In the event a product is listed incorrectly due to typographical, description and/or errors in pricing, Brandsconnection.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or paypal account charged. If your credit card has already been charged for the purchase and your order is canceled, Brandsconnection.com shall issue a full credit to your credit card or paypal account. Indemnification You agree to indemnify, defend, and hold harmless brandsconnection.com, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorney's fees and court costs, resulting from any violation of these terms and conditions or any activity related to your Internet account (including, but not limited to, negligent or wrongful conduct), by you or any other person accessing the site using your Internet account. Images The images are only to give customer an idea of how the product looks. You cannot rely solely on the image. Some images may be there to show a product feature, design, handle style, finish etc. (ex. a black color model may show the white or stainless steel image). It is because the manufacturer could not provide the correct image or a close-up of the image may be used from a different model. You must carefully read the headline & specifications. Brandsconnection.com doesn`t take responsibility for the quality of the images as well as sales that resulted from the image as opposed to the SKU or Product ID, headline and description. Rebate* Disclaimer Customer/Client is responsible for mailing in rebate to the brand manufacturer. Rebate and coupon offers are subject to the terms specified by the manufacturer & Brandsconnection.com. Terms may include the timeframe of the offer, limitations on quantities and combination with other offers. Brandsconnection.com reserves the right to revoke this policy at any time. Sale Disclosure Sale does not include every brand, make, or model. Please check your shopping cart for the exact discount. All sales can not be combined with any other special offers except most mail-in rebates. Brandsconnection.com reserves the right to revoke this offer at anytime. Total qualifying price does not include shipping, installation, or delivery fees. Confidentiality Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this Web site. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use or disclose your name, other personal information unless we are required by law to both identify the source of the materials, information, suggestions, ideas or comments and protect our own rights or unless we first obtain your permission. Protecting your information As part of our ongoing commitment to ensure that your shopping experience with Brandsconnection.com is protected, Brandsconnection.com will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law. Shipments All items usually shipped in 4 - 7 business days. We are not responsible if shipment is late due to weather conditions or due to a delivering company being late to deliver the item(s). Freight usually takes 4 - 6 business days depending on the area of the delivery. UPS Ground usually takes 3 - 10 days depending on the area of the delivery. We can only approximate date of the delivery. SPECIAL ORDER items may take longer to ship, please e-mail to us info@brandsconnection.com to check availability & shipping time. Return & Exchange Policy Products are warranted solely by the manufacturer. The complete warranty is included with the product and is subject to the conditions set forth by the manufacturer. If you are not satisfied with your purchase, you may return it (excluding shipping/handling) within 15 days. Restocking fees and other charges may apply. To return a product you must request a Return Authorization Form. For RA # please click RA Request button    Keep your purchase, accessories and all packing materials in new condition. Please note that RA # does not guarantee final disposition and all returns are subject to inspection. All returned merchandise must be in original factory carton, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the original manufacturer’s carton. In some cases, we may charge you for the replacement of damaged, altered, missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such items. All returns must be packed in an outer shipping carton with valid RA # written on the outside of the shipping carton. A copy of your original packing slip and credit card/paypal slip must be included in your return package. Please note: our Returns Receiving Department will refuse any package that does not have a valid RA#. There are no exceptions. Please ship your parcel back to us Freight Prepaid. We suggest that you use UPS Ground Service “Insured”. Sorry, we cannot accept COD or freight-collect shipments. We do not reimburse or refund shipping charges if a third-party shipper is used, such as Mail Boxes Etc., Postal Annex, etc. Note: A signed proof of delivery will be required on all lost package claims. The above guidelines apply to all internet purchases. All refunds are transpire only after the item returned to its original shipping origin (warehouse, store). All refunds are done at the end of the month. 25% restocking fee will be charged for all products. No refund is given on shipping charges on returns; it is customers responsibility to pay for return shipping charges. We strongly suggest inspecting product upon delivery; customer has a right to refuse the delivery if item is damaged. Once the item was delivered and signed for, we are no longer responsible for shipping charges back to Brandsconnection.com Cancelation Special order item(s) - Not shipped item(s): NO REFUND / NO EXCHANGE Special order item(s) - Shipped item(s): NO REFUND / NO EXCHANGE Special Order - These items are non cancellable. Order will be charged upon placing the order and will be considered final sale (non refundable). Not Special order item(s) - Not shipped item(s): 25% restocking fee will apply Not Special order item(s) - Shipped item(s): 25% restocking fee + 100% shipping charge will apply. Damaged Shipments It is very important to inspect your product thoroughly before accepting and signing for your merchandise. Though your box and packaging may appear intact, it is still possible that your product may be damaged. Check for both internal and external damage before accepting delivery. If you notice damage to the product, refuse the package and note the damage on the bill of lading and refuse the delivery. Please email our customer service department immediately. If damage issues arise after accepting delivery of the merchandise, you are responsible for filing all claims with the shipper. Therefore a thorough inspection of all packages is important before signing & accepting the delivery. If your item was shipped via UPS, call UPS at 800-pick-ups with your tracking number to report a damaged item. if your item was shipped by freight please contact Brandsconnection.com for freight comapy telephone number. Defective Merchandise Most products that we carry include a full warranty of at least one year. If you receive an item that is defective upon delivery and is not due to shipping damages please contact the manufacturer directly. Contact information for the manufacturer is included in the product literature. (Note: Warranties on mini split air conditioners only include parts and do not include labor. The licensed professional who installs your air conditioner should always provide you with a labor warranty.) Shipping the order(s) We will only ship to the billing address of the cardholder. If you would like us to ship your order to a different address other then billing, please call your credit card and authorize new shipping address. We will contact your credit card and verify shipping address. Special Offer(s) All special offers are served on the first come fist served bases. Brandsconnection.com reserved the right to cancel or substitute the offer. All offers are valid while supply last. Free Shipping Brandsconnection.com reserves the right to choose shipping company, method and "timeframe" for eligible item(s) to be shipped. Free Shipping offer does not include "White Glove Delivery". Free shipping offer does not apply to Alaska, Hawaii, Puerto Rico, "Military APO/FPO" or "US Territories Overseas."

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